0345 901 1424

Voucher Terms and Conditions

  • The voucher is valid for 12 months from date of purchase
  • The voucher is non refundable.
  • The price includes vat and postage.
  • The recipient may exchange the voucher for an alternative activity of an equal or greater value. Where the value is greater, the cash balance must be paid. Where the value is less, there is no cash refund available.
  • To redeem the voucher, the recipient should call MadMax with at least two weeks notice with preferred time and dates.
  • Activity times and dates will be allocated subject to availability around opening dates.  This is seasonal with up to one weekend open per month in the winter and most weekends through the Spring, Summer and Autumn.
  • Once the booking has been made by the recipient, a “no-show” will invalidate the voucher and no refund will be made.
  • The activity may be experienced as part of a small group of six or less.
  • The recipient should be in good health and will be required to complete and a health declaration and sign a disclaimer.
  • Whilst all activities can be conducted in poor weather conditions, extreme weather may result in a cancellation of a day. In such circumstances, an alternative date will be offered and agreed with the recipient.

Booking Terms and Conditions

MadMax Adventures is a sub brand and trading name of Newhall Events Ltd with whom your transaction will be between. Key terms and conditions include the following:

  • Full payment is required 14 days prior to your event date.
  • The price includes vat.
  • Provisionally held activities, dates and times may be released to another group on provision of payment.
  • Once the booking has been made by the recipient, a “no-show” will invalidate the booking and no refund will be made.
  • Any cancellations or participant number reductions within 14 days of the event date are non-refundable.
  • Any non-participating guests on the day are non-refundable.
  • The recipient should be in good health and will be required to complete a health declaration and sign a disclaimer.
  • Whilst all activities can be conducted in poor weather conditions, extreme weather may result in a cancellation of a day. In such circumstances, an alternative date will be offered and agreed with the recipient.